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Report an issue
Done
Invalid PIN, please ask the health official to send you another PIN.
Upload my information
Active cases (estimated)
Check app activity
View your app\'s Bluetooth interactions with other COVIDSafe users.
App activity
When your device is in Bluetooth range of other COVIDSafe app users, it takes note of Bluetooth interactions called digital \'handshakes\'.\n\nThese handshakes give an indication of how well your app is working.
The number of handshakes shows you were in close range with another COVIDSafe user. It does NOT mean that you have been in contact with a user who has tested positive for COVID-19.
Continue
Bluetooth handshakes recorded by your device:
Australian Capital Territory
You must disable battery optimisation.
Bluetooth handshakes recorded by your device yesterday
Bluetooth handshakes
Cancel snooze
New cases in the last 28 days
New cases in the last 7 days
The current name of your device is %s.
Other Bluetooth® devices around you will be able to see the name of your device. We recommend to use a device name that does not contain your personal details and is commonly used, such as your device model.
%s
Your device name
Heading, Your device name
Edit device name
Continue
Skip and keep as it is
Change language
Read the guide on using COVIDSafe in a different language.
Update if your postcode has changed since downloading COVIDSafe.
Change your postcode
Have you moved to a different postcode area since you registered to use COVIDSafe? \n\nKeeping your postcode up to date can assist health officials to undertake contact tracing. \n\nRead the *COVIDSafe privacy policy* and *collection notice* for further details about how your information is stored and shared.
Your PIN has expired.
COVIDSafe now collects diagnostic information to help you troubleshoot issues with your App. *Learn more*
I agree
Select \'I agree\' to confirm consent.
Andorra
United Arab Emirates
Afghanistan
Antigua and Barbuda
Anguilla
Albania
Armenia
Netherlands Antilles
Angola
Argentina
Austria
Australia
Norfolk Island
Aruba
Azerbaijan
Bosnia and Herzegovina
Barbados
Bangladesh
Belgium
Burkina Faso
Bulgaria
Bahrain
Burundi
Benin
Bermuda
Brunei
Bolivia
Brazil
Bahamas
Bhutan
Botswana
Belarus
Belize
Canada
Democratic Republic of the Congo
Central African Republic
Republic of the Congo
Switzerland
Ivory Coast
Cook Islands
Chile
Cameroon
China
Colombia
Costa Rica
Cuba
Cape Verde
Curaçao
Cyprus
Czech Republic
Germany
Djibouti
Denmark
Dominica
Dominican Republic
Algeria
Ecuador
Estonia
Egypt
Spain
Ethiopia
Finland
Fiji
Faroe Islands
France
Gabon
United Kingdom
Grenada
Georgia
French Guiana
Ghana
Gibraltar
Greenland
Gambia
Guinea
Guadeloupe
Equatorial Guinea
Greece
Guatemala
Guam
Guinea-Bissau
Guyana
Hong Kong
Honduras
Croatia
Haiti
Hungary
Indonesia
Ireland
Israel
India
Iraq
Iran
Iceland
Italy
Jamaica
Jordan
Japan
Kenya
Kyrgyzstan
Cambodia
Kiribati
Comoros
Saint Kitts and Nevis
South Korea
Kuwait
Cayman Islands
Kazakhstan
Laos
Lebanon
Saint Lucia
Liechtenstein
Sri Lanka
Liberia
Lesotho
Lithuania
Luxembourg
Latvia
Libya
Morocco
Monaco
Moldova
Montenegro
Madagascar
Former Yugoslav Republic of Macedonia
Mali
Myanmar
Mongolia
Macau
Martinique
Mauritania
Montserrat
Malta
Mauritius
Maldives
Malawi
Mexico
Malaysia
Mozambique
Namibia
New Caledonia
Niger
Nigeria
Nicaragua
Netherlands
Norway
Nepal
New Zealand
Oman
Panama
Peru
Papua New Guinea
Philippines
Pakistan
Poland
Puerto Rico
Palestinian Territories
Portugal
Palau
Paraguay
Qatar
Reunion Island
Romania
Serbia
Russia
Rwanda
Saudi Arabia
Solomon Islands
Seychelles
Sudan
Sweden
Singapore
Slovenia
Slovakia
Sierra Leone
Senegal
Somalia
Suriname
South Sudan
Sao Tome and Principe
El Salvador
Swaziland
Turks and Caicos Islands
Chad
Togo
Thailand
Tajikistan
Timor-Leste
Turkmenistan
Tunisia
Tonga
Turkey
Trinidad and Tobago
Taiwan
Tanzania
Ukraine
Uganda
United States
Uruguay
Uzbekistan
Saint Vincent and the Grenadines
Venezuela
Virgin Islands, British
Virgin Islands, US
Vietnam
Vanuatu
Samoa
Yemen
South Africa
Zambia
Zimbabwe
Customise days
Next
It is important that you read the COVIDSafe *privacy policy* before you register for COVIDSafe.\n\nCOVIDSafe will collect, use or disclose your personal information only in accordance with this policy and the Privacy Act 1988.\n\nIf you are under 16 years of age, your parent/guardian must also read the *privacy policy*.\n\nUse of COVIDSafe is completely voluntary. You can install or delete the application at any time. If you delete COVIDSafe, *you may also ask for your information* to be deleted from the secure server.\n\nTo register for COVIDSafe, you will need to enter a name (or pseudonym), mobile number, age range and postcode.\n\nInformation you submit when you register and information about your use of COVIDSafe is stored on a highly secure server.\n\nInformation is also collected to make sure that COVIDSafe is working properly on your device. This includes your operating system, the version of the App you have installed, the language your device is set to, whether Bluetooth® is working and if your App has recorded any encounters in the previous seven days.\n\nOn Android devices, it also includes information about whether battery optimisation is disabled and location services is enabled.\n\nCOVIDSafe will not collect your location information.\n\nCOVIDSafe will note the date and time of contact, anonymous ID code of other COVIDSafe users you come into contact with, Bluetooth signal strength and the phone model of other users, on your device.\n\nOther COVIDSafe users you come into contact with will note your anonymous ID code, the date and time of contact with you, Bluetooth signal strength and your phone model, on their device.\n\nIf another user tests positive to COVID-19, they may upload their contact information and a state or territory health official may contact you for contact tracing purposes.\n\nYour registration details will only be used or disclosed for contact tracing and for the proper and lawful functioning of COVIDSafe.\n\nMore information is available at the *covidsafe.gov.au* website.\n\nSee the COVIDSafe *privacy policy* for further details about your rights about your information and how it will be handled and shared.
Registration and privacy
Heading, Registration and privacy
Deaths
Try uploading your data again.\n\nRefer to this error code if a state or territory health official asks for it: \n%@
Cancel
Try again
Your COVIDSafe information is currently being uploaded.\n\nPlease do not close the app.
Disabled
Dismiss
Done
Edit snooze calendar
Enabled
Get PIN
We’ll send you a 6-digit PIN to verify your mobile number.
For example:
Enter your mobile number
+61
Trying to register on behalf of a friend or relative?\n\nThey will need to register using their own device and phone number so that COVIDSafe can work for them.
Verify
Enter the PIN sent to %s %s
Resend PIN
Your PIN will expire in
Is this mobile number wrong?
Enter your mobile number
Every day
number of COVIDSafe users in range
device model and age
if you’re in a moving vehicle
anything that interferes with Bluetooth signals such as walls and equipment
physical barriers like walls
material and fixtures that interfere with Bluetooth signals
Factors that impact app activity
If you see handshakes being recorded, it means the app is working. Factors that can affect the number of handshakes include:
Handshakes can also be affected by environmental factors, including:
From
Please try again later
Please check your internet connection
OK
Heading
Hide
Allow COVIDSafe to push notifications.
COVIDSafe won\'t work without the right settings.
Check your settings
Has a health official asked you to upload your data?
Bluetooth®: %s
Home
Your data has been uploaded
You\’re helping stop the spread of COVID-19 by uploading your data daily while in self-isolation.
Register for self isolation
Register
Help stop the spread of COVID-19 and track your symptoms.
No further action is required.
COVIDSafe is active.
Thanks, COVIDSafe is now active.
Check your settings.
COVIDSafe is not active
COVIDSafe does not send *pairing requests*.
Your information was uploaded on %s.
Location: %s
Battery optimisation: %s
Off
On
Push Notification: %s
Let\'s stop the spread of COVID-19.
Download the government app for the latest news and advice.
Get the Coronavirus app
https://www.health.gov.au/resources/apps-and-tools/coronavirus-australia-app
You can only upload your information if you have tested positive.
Has a health official contacted you?
Guidance on how to troubleshoot and fix technical issues
Help topics
Head to aus.gov.au for the latest Coronavirus news.
Latest news and updates
https://www.australia.gov.au
You will not receive any notifications if COVIDSafe is not active.
Notifications are enabled
Notifications are disabled
https://covid-form.service.gov.au
Invite others to help. Together, we’re stronger.
Share COVIDSafe
Google requires Location permission for Android apps to access Bluetooth®. COVIDSafe does NOT track or store your location data.
Help
COVIDSafe needs permission to access these features.
Check\npermissions
Version number:%s
https://www.covid19.act.gov.au/community/travel
https://www.nsw.gov.au/covid-19/latest-news-and-updates
https://coronavirus.nt.gov.au/travel/quarantine/hotspots-covid-19
https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/hotspots-covid-19
https://sahealth.sa.gov.au/covidcontacttracing
https://coronavirus.tas.gov.au/
https://www.dhhs.vic.gov.au/case-locations-and-outbreaks
https://www.wa.gov.au/government/covid-19-coronavirus
Hotspots in %@
Hour
Next
Your consent will always be requested if health tracing is required.
Bluetooth® signals are used to determine when you\'re near another COVIDSafe user.\n\nEvery instance of close contact between you and other COVIDSafe users is noted to create contact data. This information is encrypted and only stored in your phone.\n\nIf you test positive to COVID-19 as a COVIDSafe user, a state or territory health official will contact you. They will assist with voluntary upload of your contact data to a highly secure information storage system.\n\nState or territory health officials can also contact you if you came in close contact with another COVIDSafe user who tested positive.\n\nFor more information please refer to the *Help Topics* page.
How COVIDSafe works
Heading, How COVIDSafe works
Improve app performance
Improve the performance of COVIDSafe
Connect to the internet to ensure you get notified of issues and updates.
No internet connection
COVIDSafe needs to connect to the server from time to time to ensure it can identify issues with the app.\n\nConnecting to the internet ensures you receive notifications on:
how to fix issues and set COVIDSafe active again
when a new version update is available
Connect to the internet to improve the performance of COVIDSafe
I want to help
COVIDSafe has been developed by the Australian Government to help keep the community safe from the spread of coronavirus.\n\nCOVIDSafe will securely note contact that you have with other users of the app. This will allow state and territory health officials to contact you, if you have been in close contact with someone who has tested positive to the virus.\n\nTogether we can help stop the spread and stay healthy.
Together we can stop the spread of COVID-19
Heading, Together we can stop the spread of COVID-19
Age cannot be empty
Australian mobile numbers contain a maximum of 10 digits.
Invalid name
Mobile numbers in Norfolk Island contain 5 to 6 digits.
Invalid phone number.
Mobile numbers in %1s contain %2s digits.
Invalid postcode
COVIDSafe is snoozed
COVIDSafe is not using Bluetooth and is not recording contacts.
We may contact you for further details about your feedback. Your email address won’t be used for any other purpose.
There is an issue with your registration details.
Your registration has expired.
You must confirm your mobile number every 12 months to ensure your registration details are correct.
Please register again
Registration successfully renewed
Last 7 days
Learn more
Loading latest numbers
%@ locally acquired
Main restrictions
COVIDSafe update in progress. \n\n Please make sure you phone is not switched off until the update is complete.
Minute
National numbers
Previous page
For COVIDSafe to work you need to turn on Location in Settings.
New cases in the last 24 hours
New cases since 1 Feb 2020
New South Wales
If you think you’ve been in contact with other COVIDSafe users, try these tips to improve the performance of COVIDSafe on your phone:
What to do if you are not seeing handshakes
Check if COVIDSafe is active by opening the app.
Update your app to the latest version through the Google Play Store or Apple Store.
Restart your phone and open the app again.
Check if you have the right settings for Location Services.
Read more on how to check if COVIDSafe is working correctly
For example: 51234
Northern Territory
Keep COVIDSafe active when you leave home or are in public places.
COVIDSafe is active
Disable Battery optimisation for COVIDSafe to work.
Turn on Bluetooth for COVIDSafe to work.
Turn on Bluetooth and disable Battery optimisation for COVIDSafe to work.
Open the app and check your internet connection.
Allow Location permissions for Bluetooth to work.
Make sure COVIDSafe is active before you leave home or when in public places.
COVIDSafe is not active
Open the app to check your settings.
Update your app to access the latest improvements.
COVIDSafe update available
Change notifications settings
You will not receive a notification if COVIDSafe is not active.\nChange notifications settings
You will receive a notification if COVIDSafe is not active.\nChange notifications settings
Unable to check for updated numbers.
Connect to the internet to ensure you get updated numbers.
Refresh now
Options for Australia
%@ acquired overseas
Proceed
COVIDSafe needs Bluetooth® and notifications enabled to work.\n\nSelect ‘Proceed’ to:\n\n1. Enable Bluetooth\n\n2. Allow Location permission\n\n3. Disable Battery optimisation\n\nGoogle requires Location permission for Android apps to access Bluetooth. COVIDSafe does NOT track or store your location data.\n\nCOVIDSafe does not send pairing requests.
App settings
Android requires location access to enable Bluetooth® functions for COVIDSafe. COVIDSafe cannot work properly without it
Done
1. When you leave home, keep your phone with you and make sure COVIDSafe is active.\n\n2. Bluetooth® should be kept ON.\n\n3. Battery optimisation should be OFF.\n\n4. COVIDSafe does not send pairing requests. *Learn more*.\n\n5. Google requires *Location permission for Android apps* to access Bluetooth. COVIDSafe does NOT track or store your location data.
You\'ve successfully registered
Keep push notifications on for COVIDSafe so we can notify you quickly if the app isn\'t working properly.
Select age range
Select your age
Please select your age range.
Age range (select)
Continue
Select
Enter your details
Heading, Enter your details
Please use English characters for your full name. Do not use other languages or symbols like \',\' or \'?\'.
Enter full name
Please enter your full name.
Full name (or pseudonym)
Postcode in Australia
Enter postcode
Postcode
Your Australian postcode number must contain 4 digits.
e.g. 2000
pin number
PIN number
Mobile number
There was an error. Check your internet connection and try again.
Current postcode in Australia
Your postcode has been updated
Queensland
Issues receiving your PIN?
Total cases recovered
I consent to the Digital Transformation Agency, as data store administrator, under legal determination made by the Secretary of the Australian Government Department of Health collecting:
information to ensure that COVIDSafe is working properly on my device
my registration information
Registration consent
information about my contact with other COVIDSafe users, if another user I have come into contact with tests positive for COVID-19 and uploads their contact data
Accommodation
Activity
Cafes and Restaurants
Your selection will only be used to show restrictions in your area. COVIDSafe does not store or use location data.
Domestic Travel
Education and Childcare
Entertainment Venues
Dismiss
Restrictions are not available
Check your internet connection or try again later.
Try again
Gatherings and Work
Hair and Beauty Services
Restrictions
Hotspots and Case Locations
Retail and Sales
Select activity
Select state or territory
Sports and Recreation
State or territory
Wedding, Funeral and Religion
Save
You scheduled COVIDSafe to snooze from %@ to %@.
Search
Select country or region
Select country or region
Select state or territory
Select state or territory
Check app now
Make sure COVIDSafe is active before you leave home or when in public places.
COVIDSafe is not active
Keep COVIDSafe active when you leave home or are in public places.
COVIDSafe is active
Set snooze time
Settings
7 days
Join me in stopping the spread of COVID-19! Download COVIDSafe, an app from the Australian Government. #COVID19 #coronavirusaustralia #stayhomesavelives https://covidsafe.gov.au
Show
Snooze
Snooze calendar
Set days and times you want to snooze COVIDSafe.
Snooze calendar
Snooze COVIDSafe
Snooze COVIDSafe for a specific length of time.
End snooze now
Snooze has ended.
Snooze ends in
Snooze from
Snooze COVIDSafe
The next scheduled snooze starts at %@
Set a snooze that ends before this time.
Snooze on %@
End snooze now to set a new timer.
Set a timer to snooze COVIDSafe.
Snooze to
COVIDSafe is not using Bluetooth and is not recording contacts.\n\nYou scheduled COVIDSafe to snooze from %@ to %@.
South Australia
%@ numbers
Step %d of %d
Support
For assistance on issues not covered by Help topics
Tasmania
Help
to
Total
Total confirmed cases
%@ total deaths
Total confirmed cases by state and territory
28 days
Type in time
I confirm my parent or guardian consents to the Digital Transformation Agency as data store administrator, under legal determination made by the Secretary of the Australian Government Department of Health collecting:
my registration information
You need the consent of your parent/guardian to proceed
Heading, You need the consent of your parent/guardian to proceed
my registration information
information about my contact with other COVIDSafe users, if another user I have come into contact with tests positive for COVID-19 and uploads their contact data
Select \'I agree\' to confirm consent.
Remind me later
We’ve been making improvements to COVIDSafe.\nUpdate through the Google Play Store
Go to Google Play Store
Update available!
This update improves COVIDSafe’s Bluetooth performance with new ways for COVIDSafe to better capture your close contacts. Find out more about how we’ve improved COVIDSafe\n\nGoogle requires Location permission for Android apps to access Bluetooth. COVIDSafe does NOT collect, store or use your location data
Improved performance
Google requires *Location permission for Android apps* to access Bluetooth®. COVIDSafe does NOT track or store your location data.
No
Yes
I agree
Your upload failed
Upload failed
Thank you for helping to stop the spread of COVID-19!
Heading, Thank you for helping to stop the spread of COVID-19!
You have successfully uploaded your information to the COVIDSafe highly secure storage system.\n\nState or territory health officials will notify other COVIDSafe users that have recorded instances of close contact with you. Your identity will remain anonymous to other users.
Only if you test positive to COVID-19 will a state or territory health official contact you to assist with voluntary upload of your information.\n\nOnce you press ‘Yes’ you’ll need to provide consent to upload your information.
Is a health official asking you to upload your information?
Heading, Is a health official asking you to upload your information?
Upload consent
Heading, Upload consent
Unless you consent, your contact data will not be uploaded.\n\nIf you consent, your contact data will be uploaded and shared with state or territory health officials for contact tracing purposes.\n\nState and territory health officials will only be able to access information about your close contacts.\n\nRead the COVIDSafe *privacy policy* for further details.
Upload your information
Heading, Upload your information
A state or territory health official will send a PIN to your device via text message. Enter it below to upload your information.
I agree
information to ensure that COVIDSafe is working properly on my device
Victoria
Western Australia
Wrong PIN entered
Yesterday